Tuesday, May 1, 2018

April 2018 by the Numbers

New requests bounced back from a March low to the third highest ever.  Here are the statistics gathered from the IT service request system.


Monday, April 9, 2018

March 2018 by the Numbers

Total number of new requests came in at a record low for the IT department dating back as far as 2009.  Here are the statistics gathered from the IT service request system.

Monday, March 12, 2018

Please Welcome . . .

Diana Conway has joined the IT staff this week.  Diana is a Kansas City native who comes to ESSD40 with an Associates of Arts degree in Network Administration and over two years experience working with the Kansas City Public Schools as a desktop support technician.  In her off time, she enjoys spending time with her son Nicholas. 

Diana will provide technology support for the Middle School and Lewis Elementary.

Friday, March 9, 2018

January 2018 By the Numbers

The number of new service requests in January 2018 was the lowest since 2011-2012 school year primarily due to a few inclement weather days during the month.  Here are the statistics gathered from the IT service request system.

February 2018 By The Numbers

February 2018 new request numbers came in 3rd highest in 4 years and 4th highest since 2008.  Here are the statistics gathered from the IT service request system.

Wednesday, January 31, 2018

Moving On

“Moving on, is a simple thing, what it leaves behind is hard.”  Dave Mustaine

Leigh Daul finished her final day today with the IT Department at ESSD40.  Leigh first worked with the department in the Summer of 2014 as temporary help while on break from her teaching duties.  During January 2015 she accepted a full-time position as a district technology technician.  Over the next 3 years, Leigh served as a building technician at the High School, Career Center, Lewis and Westview elementary schools. 

As the High School went through the recent transformation, Leigh provided considerable IT support as her duties were focused primarily on the High School and Career Center locations.

Leigh, best wishes on the next step in your IT career.  Thank-you for all your work to provide support to the IT resources for the students and staff. 

Monday, January 29, 2018

The Past is Prologue

A recent report by the McKinsey Global Institute projects that by 2030, up to 33% of the US workforce may need to switch occupational groups.  Automation technologies such as artificial intelligence and robotics will push these changes.  Such technologies will change or replace some jobs while creating others. 

When this year's Kindergarten class graduates in 2030, some jobs that exist today will not exist anymore.  There will be jobs then that do not exist now.  The technology that drives these changes will not look exactly as it does now.

In 2005, when this year's seniors started Kindergarten the hot new technologies were the Blackberry 7100T phone, a 60GB Apple iPod Photo, and the Apple Mac Mini was introduced.  Google Maps had just launched and Jawed Karim uploaded the first YouTube video, “The San Diego Zoo”.  Samsung introduced the first phone to offer a 2-megapixel camera in the US and Microsoft launched the Xbox 360.  ESSD students experienced the World Wide Web in computer labs instead of individual tablet devices.

In the intervening years, technology has become the tool that enables a shift in the roles of teaching and learning.  Students are now empowered as active learners connecting the classroom to the real world.  Technology is deeply embedded in the daily lives of today's student.  The graduating class of 2030 will look back at the curriculum of 2018 and wonder how they managed to learn anything. 

Which technology tool a student uses has less an impact than how that tool is used.  The computer labs of 2005, the mobile tablet or smartphone of 2016, or the yet-to-be-named tech tools of 2030 all have at least one common trait:  connectivity to the World Wide Web.  How a student uses the tech tool to access, comprehend, and process the vast amount of information available has the most affect. 

Anticipating the future connectivity needs for instruction and school management is an important objective of the ESSD Technology Department.  Maintaining and expanding a robust, sufficient, internal network is always the first goal.  Then providing a large enough pipeline to the Internet to support all the web traffic required by students and staff is next. 

Plans are underway to improve the district’s network connectivity between buildings to 10Gbps and increase the total Internet connectivity to 1Gbps or more.  Fiber optic cabling is replacing copper wired between major wiring nodes in buildings.  Wireless access points are being upgraded to handle additional wireless devices and the newest Wi-Fi protocols.

By implementing continual replacement and upgrade cycles, the 2030 graduating class will have the underlying connectivity to each other and the world that will support existing technology tools and ones that are currently on someone's design board.